![]() If your audio and gaming systems are configured exactly as detailed in the above setup video and the issue persist, please try the following: Z270f Asus Drivers I hope it helps.Ĭheck the following A50 setup video to make sure you have configured your new A50 and your PS4 correctly: Switch the headset to ON, hold down Dolby and GAME for 30 seconds and it will force restart the headset. Thank you for your assistance.ĮDIT: I think I found the solution (currently at work so I'm unable to try it. I believe the option relies within the headset itself. The PS4 recognized the Base stand, as the options for audio output game me the option to select the A50 headset. However, I am still able to toggle the Dolby Digital Option, which means that the headset is somehow still connected to the base, but will not turn on for gaming. Meaning there is no red/amber light on the headset. However, since the update the headset will not turn on. According to the Astro Command Center (ACC) the firmware was successfully updated. Charged up to 50% before I decided to update the firmware. Package was not damaged at all and the product was carefully handled upon opening. I've just received the Gen 3 A50 for PS4 / PC in the mail on Monday October 31, 2016. I've emailed Astro and will edit my post if they have provided a solution. I'm posting my issues with the new A50 (PS4) just in case someone else is having similar problems. UPDATE: It works, my A50's sound so doooooope. ![]()
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