![]() Remove any versions of Java other than Java 6 Update 27.Check the Java version by following the path (from your Windows desktop): Start > Control Panel > Programs and Features (for Windows 7 users) or Start > Settings > Control Panel > Add Remove Programs (for Windows XP users).Select Deleted from the Show drop-down list at the top of the Java Cache Viewer.There may be multiple ServiceMaxx references (see screen example above).Select Resources from the Show drop-down list (located at the top of the Java Cache Viewer window).With ServiceMaxx highlighted, right-click to display the pop-up box.Select ServiceMaxx from the list of applications.If ServiceMaxx displays the message Unable to Launch, you probably have the wrong version of Java installed. The following solutions may help to solve these,Java related problems: If you are experiencing problems with ServiceMaxx, there may be a problem with Java. Note: ServiceMaxx works best with Java Version 6 Update 27. Miscellaneous Troubleshooting Suggestions.Issues with NAVCoM or NAVLink Interfaces.This document contains troubleshooting options for the following: ![]()
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